THE KIRKPARTRICK MODEL APPLIED TO EVALUATE EFFICIENCY OF FIRST-LINE MANAGERS’ TRAINING COURSES IN ENTERPRISES

Abstract

Training efficiency is always the most important criterion to evaluate the value of a training course. Donald Kirkpatrick's training efficiency evaluation model is a widely used. By using the model, administrators can evaluate students’ satisfaction, the knowledge and skills they acquired, levels of application to their businesses, and the impact of the program to the organization’s success. This information helps administrators work out better solutions to improve training efficiency and quality. The article focuses on the Kirkpatrick model application in evaluating the efficiency of training courses for first-line managers in enterprises.