FACTORS AFFECTING THE SATISFACTION OF STUDENTS OF THE FACULTY OF ELECTRICAL AND AUTOMATION WITH THE FORM OF COMBINED LEARNING

Abstract

Through a survey of students studying at the Faculty of Electrical and Automation, University of Economics and Industrial Technology, the author employed both quantitative and qualitative methods to identify four main factors affecting this target group's satisfaction with the blended learning format. These factors are: (1) Face-to-face learning environment, (2) Perception of usefulness in online learning, (3) Ease of use of the online learning system, and (4) Interaction with instructors. Based on these findings, the study proposes a number of appropriate recommendations to improve learner satisfaction with blended learning in order to fully exploit its potential.